Basic Selling Skills

The basic selling skills series includes:

  • The Unmet Need
  • Quick Sell
  • Determining Customer Needs
  • Turning Features into Benefits
  • What is a Sales Process?
  • When to Shut Up
  • Creating Your Elevator Pitch
  • Emotional Selling and Storytelling
  • Writing a Sales Proposal
  • Tough Customers - The Bully
  • Closing the Sale
  • Speaking Customer
  • Decision Makers and Influencers
  • Building a Sales Plan
  • Sales Time Management
  • The Order Taker – The Professional
  • Selling to Different Customer Roles
  • Distance Selling: Phone Selling
  • Distance Selling: The Virtual Presentation
  • Distance Selling: How to Influence Over the Phone
  • Recordkeeping: Recordkeeping Basics
  • Recordkeeping: Using Your CRM Effectively
  • Recordkeeping: Internal Sales Communication
  • Handling Objections: Defeating Stalls
  • Handling Objections: Handling Objections Basics
  • Handling Objections: Doubt
  • Handling Objections: Misunderstanding
  • Handling Objections: Indifference
  • Handling Objections: True Negative
  • Smile